Return/Refund Policy For Supplies/Hard Goods:

As a wholesaler we do not have a liberal return policy. All sales are final and non-refundable.
Returns are accepted for store credit only and only if you notify us within 7 days of receiving your order and pay for return shipping.

Shipping charges are non-refundable.

We will refund or replace defective or damaged merchandise, at our discretion, if you notify us within 1 week of receiving your order.

---

Payment Cancellations

Payments and authorizations are a process of your bank or card issuing financial institution and we do not control the amount of time for those funds to be available to you once your order/payment is voided or cancelled on our end.

  *Credit Card charge funds release

If we are Out of Stock on an item and/or you choose to cancel your order for any reason (before it has shipped), please note that we do not 'capture' or 'charge' the funds until we have packed the order and processed the shipping information on that order. Any visible charges are a 'pending' transaction and are only billed upon shipment from our warehouse and otherwise will fall off of your credit card statement after 7-10 days (depending on your bank).

  *Debit Card funds release

If you use a debit card for your transaction, your bank will debit the amount of the transaction immediately upon processing the order. If you choose to cancel the order for any reason, your bank is responsible for re-instating the funds (usually 5-10 business days depending on your bank) for your payment in their time frame for such a transaction listed in their policies and processes.We will only charge the transaction once it's been shipped or processed for shipping.